Refund policy
Return Policy
We hope you’re happy with your Yeaday purchase. If something isn’t right, our customer support team is here to help.
30-Day Return Window
You may request a return within 30 days after your order is delivered.
Return Eligibility
For change-of-mind returns or items ordered by mistake, the product should be new, unused, and returned with its original packaging and accessories.
If your item arrives damaged, defective, or different from what you ordered, please contact us so we can review the issue and help with the appropriate solution.
How to Start a Return
Please contact us through https://www.yeaday.com/pages/contact or email customersupport@yeaday.com before returning an item.
Include your order details and a brief description of the issue. Our team will review your request and provide the appropriate return instructions.
Return Shipping
For damaged, defective, or incorrect items, Yeaday will cover the return shipping cost.
For change-of-mind returns or items ordered by mistake, the customer is responsible for the return shipping cost.
Exchanges
We currently do not offer general exchanges.
If an item arrives damaged, defective, or incorrect, we will review the issue and may offer a replacement or refund, depending on the circumstances.
Restocking Fee
Yeaday does not charge a restocking fee.
Refunds
Once we receive and inspect an eligible return, we will process the refund to the original payment method within 7 business days.
Your bank or payment provider may require additional time to display the refund in your account.
Gift Cards
Gift cards are not eligible for return or refund.
Need Help?
If you have any questions about a return, please contact us at customersupport@yeaday.com. We’ll be happy to help.